
Designation
Associate Professor
Designation
Associate Professor
Office Location:
Office Location:
3rd Floor RT 8, Main Campus
Current Roles
Current roles:
• Programme Coordinator (MSc Hospitality and Tourism Programme & Executive MBA in Entrepreneurial Management), UGBS.
• Fellow (Legon Hall), University of Ghana.
• Member of Departmental Graduate Studies Committee, UGBS.
• Departmental Course Advisor for Level 400, UGBS
• Senior Research Associate, University of Johannesburg.
• Consulting Editor, International Journal of Management Reviews (IJMR)
• Special Issue Guest Editor, International Journal of E-Entrepreneurship and Innovation
• Academy of African Business and Development (Member)
• Global Brand Conference Review Board (Member)
• Academy of Marketing Science (Member)
Areas of Expertise
Areas of Expertise
Marketing Research
Multivariate Data Analysis (Quantitative)
SPSS, STATA, LISREL, and AMOS.
Research Interests
Research Interests
Sustainability Marketing, Digital and Social Media Marketing, Artificial Intelligence in Marketing, Small Business Management Research, and Consumer (Marketing) Studies.
Raphael Odoom
Associate Professor Raphael Odoom is a distinguished academic and researcher in Marketing at the University of Ghana Business School (UGBS), with more than a decade of experience. His expertise lies in the dynamic interplay between digital marketing, brand management, SME development, and consumer behaviour, particularly within emerging economies. He is recognised for his rigorous, contextually relevant, and theoretically sound contributions to African marketing thought.
Prof. Odoom holds a PhD in Marketing and has an impressive publication record of over 30 refereed articles in high-impact journals, including the International Journal of Contemporary Hospitality Management, Journal of Strategic Marketing, and Marketing Intelligence and Planning. Many of his publications are indexed in ISI and Scopus. As a principal investigator, his research has focused on key areas of digital transformation, such as digital content marketing, mobile money usage, and social media engagement.
Beyond academia, Prof. Odoom is a highly sought-after consultant, providing expert guidance on branding, digital strategy, and customer experience to a wide array of clients, including multinational corporations, SMEs, and public sector organisations. This dual role as a scholar and practitioner ensures his work remains grounded in real-world business challenges. He currently consults for firms and enterprises in the areas of business development, strategy and marketing innovation.
Internationally, Prof. Odoom is a Senior Research Fellow at the University of Johannesburg and an active member of prestigious academic bodies, including the Academy of Marketing Science. He also serves as a Consulting Editor for the International Journal of Management Reviews and is a regular reviewer for other leading journals. His academic leadership is extensive, having coordinated graduate programmes, led curriculum development, and served on high-level university committees. He has also supervised more than 130 student graduations across all academic levels, reflecting a strong commitment to capacity building.
His teaching philosophy is centred on fostering critical thinking and intellectual curiosity. Prof. Odoom uses an experiential approach, integrating real-time digital tools and global case studies to prepare students for the complexities of modern business. His current research explores cutting-edge topics such as the application of generative AI in marketing and the digital divide's impact on SME innovation.
Ongoing Research/Projects
Research/Projects
1. Exploring Consumer Education and Empowerment as a Pathway to Brand Reputation and
Brand Engagement in Sustainable Digital Marketing (Under Review)
2. Shaping Brand Retail Patronage Intentions Within Social Dynamics Via Generative AI (Under
Review)
3. Enhancing Gen Z User Experience: The Impact of Personalised Content Recommendations in
Conversational AI for Social Media Marketing. (literature review stage)
4. Digital Content Marketing Usage among SMEs (literature review stage)