Faculty Publications

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Narteh, B. and Kuada, J. (Forthcoming, 2014), Determinants of customer satisfaction with retail bank services in Ghana, Thunderbird International Business Review, Vol. 56, Iss. 4.

Narteh, B. and Owusu-Frimpong, (2011), An analysis of students’ knowledge and choice criteria in retail bank selection in Sub-Sahara Africa: The case of Ghana, International Journal of Bank Marketing, Vol.29, No. 5, pp. 373-397.

Narteh, B. (2013), SME bank selection and patronage behaviour in the Ghanaian banking industry, Management Research Review, Vol.36, Iss.11, pp. 1061-1080

Narteh, B., (2007), Developed-Developing country based inter-firm collaboration: Finding the hidden leverage for success. African Journal of Business and Economic Research, Vol. 2 (1) pp. 41-62.

Narteh B., Devine, A, Agyapong, K.(2012) Public Relation Practices: A study of selected private universities in Ghana, The GLOBUS, Journal of the Methodist University College of Ghana, Vol. 2, pp. 151-177.

Narteh, B. (2013), Key determinant factors for retail bank switching in Ghana. International Journal of Emerging Markets, Vol. 8 No. 4, pp. 409-427.

Narteh, B., (2008), Knowledge transfer in developed-developing country inter-firm collaborations: A conceptual framework: Journal of Knowledge Management, Vol. 12(1) pp.78-91.

Anabilla, P, Narteh, B, and Tweneboah-Kodua, E.Y. (2012), Relationship marketing and customer loyalty in the Ghanaian banking industry. European Journal of Business and Management, Vol. 4, No. 13, pp. 51-61.

Narteh B., (2013), Determinants of students’ loyalty in the Ghanaian banking industry, Total Quality Management Journal, Vol. 25, No. 2, pp.153-169

Narteh B., (2008), Donor facilitated strategic alliances: An assessment of Danida’s Private Sector Development Programme in Ghana. IPS Journal of Business Research Vol. 1(1) pp. 28-37.

Narteh, B. (2012), Challenges of Marketing E-banking services in a developing country: evidence from Ghana, Journal of Internet Banking and Commerce, Vol. 17, No 2, pp. 1-21.

Narteh, B, Agbemebease, G, K, Akortsu, P.A., and Braimah, M., (2013), Relationship marketing and customer loyalty: Evidence from the Ghanaian luxury hotel industry, Journal of Hospitality Marketing & Management, Vol. 22, No.2, pp. 407-436.

Narteh, B., (2009), Relationship marketing and customer satisfaction in the Ghanaian banking sector. Journal of Retailing Marketing Management Research, Vol.2. No.1, pp. 15-29.

Narteh B., (2012), Internal Marketing and employee commitment: Evidence from the Ghanaian banking industry, Journal of Financial Services Marketing Vol. 17, No. 4, pp. 284-300.

Ofori, D. F. (2011). Is the Business of Business only Business? Exploring Corporate Social Responsibility (CSR) Perspectives of Financial Services Firms in Ghana. Botswana Journal of Business. Volume 4, Number 1, 71-82.

Ofori, D, & Deffor E.W. (2013). Assessing Project Maturity in Africa: A Ghanaian Perspective. International Journal of Business Administration. 4, No. 6, 41-61.

Ofori, D. (2007). Corporate Social Responsibility, Myth, Reality or Empty Rhetoric: Perspectives from the Ghana Stock Exchange. The African Finance Journal. Vol 9, Part II, Pp53-68, Location of Journal: Republic of South Africa

Tetteh, E.N. and Ofori, D.F. (2010). An Exploratory and Comparative Assessment of the Governance Arrangements of Universities in Ghana. Corporate Governance, Vol. 10 No. 3, pp. 234-248.

Ofori, D., Sekyere-Abankwa, V, & Borquaye, D.B. (2012). Perceptions of the Human Resource Management Function among Professionals: A Ghanaian Study. International Journal of Business and Management. 7, No. 5, 159-178.

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