James Kwame
Office Location: 
UGBS Graduate Campus, 2W4

Dr. James Kwame Mensah is a Lecturer in the Department of Public Administration and Health Services Management, University of Ghana Business School. His PhD research focused on improving the performance public sector employees by adopting talent management systems and strategies. For the public sector to be efficient, it is imperative to acquire, manage, motivate and retain talented employees with cutting-edge and complex problem-solving skills who can work smarter, not harder with innovations to sustain improvement in the delivery of public services. Dr. Mensah’s research focuses on improving the performance public sector employees and the development of local economies to improve the quality of life for all residents in local and rural communities. Dr. Mensah is also researching in the area of urban informality in its multiple dimensions ― economy, informal settlements, livelihood, among others. His research publications have appeared in top tier journals including International Review of Administrative Sciences, International Journal of Manpower, Urban Forum, International Journal of Public Administration, Development Southern Africa, International Journal of Productivity & Performance Management, Public Organisation Review, and Management Research Review.  He served as adhoc reviewer for several international journals such as International Journal of Productivity & Performance Management, Personnel Review, Public Performance & Management Review, Management Research Review, International Journal of Manpower, and World Journal of Entrepreneurship, Management & Sustainable Development. Dr. Mensah has consulted for several organisations including Commonwealth Local Government Forum, Accra Metropolitan Assembly, 100 Resilient Cities – Pioneered by the Rockefeller Foundation, UNDP, Dalberg Global Development Advisors, and Share Power Ventures.