Frequently Asked Questions

• On your wifi enabled device, visit https://ienabler.ug.edu.gh/pls/prodi41/w99pkg.mi_login 
• Typing your student ID on the MIS web page, click on “Forgot PIN”. The PIN will be sent to your student email account.

Contact IT help desk for support via (https://bit.ly/2XpJehK)

Refer to your admission letter for the email address and initial (default) password or Contact IT help desk for support via (https://bit.ly/2XpJehK)

• On your wifi enabled device, visit https://www.gmail.com
• Enter your student email and click on “forgot password” and follow the on-screen instructions to reset password.
• Contact IT help desk for support via (https://bit.ly/2XpJehK)

1. From the UG website, www.ug.edu.gh, click on student menu and select and click on MIS web(https://ienabler.ug.edu.gh/pls/prodi41/w99pkg.mi_login)

2. Under registered users, select student option. Enter your UG Student ID Number and your PIN, Click on Login

3. Under the Student iEnabler menu, select and click registration. When Rules & Regulations appear please read carefully and click on “I Accept” button at the bottom of the page

4. Click on option submit registration

5. A Qualification Code in light blue writing would appear. Please click on it. Select the EMBA code. Kindly note that first year first semester is V, first year second semester is W, second year first semester is X, and second year second semester is Y.  Save and Continue

6.  Courses would then come up in codes and course titles.. Register for courses by clicking on the boxes right next to the course you choose. Choose courses according to your programme, current year and semester. Click on save and continue

7. Review the summary of the courses just picked, Click Continue

8. You should see your qualification code, programme, and summary of the fee. Click on accept registration.

9. Click on Printer Friendly Format to print your proof of registration which you would submit to the EMBA office

10. Click on Log-out to exit

It is important to note the following:

1.  That students would be able to register only 48 hours after fees have been paid
2.  That without paying the minimum of 50% of the Semester fee, a student would not be able to register on the ITS
3. Unfortunately, this flexibility does not apply to International Students

Refer to the admission letter and follow instructions to activate promptly. Contact IT help desk for support via (https://bit.ly/2XpJehK)

• Visit https://sakai.ug.edu.gh
• Login using your student ID and PIN
• For guidelines on how to use sakai, access the following link: https://drive.google.com/drive/folders/1PSM-RzDDwxVjH7S451OnQS7fDBa5589L

• After online registration of courses, login to sakai(https://sakai.ug.edu.gh/portal) with your ID number as username and Pin as password
• If you encounter any login issues, Contact IT help desk for support via (https://bit.ly/2XpJehK)

Lodge a complaint at the Help Desk via (https://forms.gle/fnfCyGLqmJ86sLMr7)

• To access Wi-Fi on campus, you require:
  1. Student ID and PIN
  2. Paid fees and done academic registration
• You can follow the instructions on https://sites.google.com/a/ug.edu.gh/ug-campus-wireless-network-2/ to setup wifi for your device.

Go to the homepage, ug.edu.gh, click on the link for resit examination registration under featured links. Download the steps for registration from there and follow it promptly.

Kindly contact IT help desk for support via (https://bit.ly/2XpJehK)

• Contact help desk for further assistance if need be +233 50 926 6988
• or Send your complaints to https://forms.gle/ocGjMCicV5BPWCBm9